Payment 

• Payment is due at the time of booking. Your card will be charged immediately upon session confirmation.

Cancellation & Rescheduling Policy

• 24+ hours notice: Cancel or reschedule freely through your booking link at no charge.

• 4-24 hours notice: Contact us directly to cancel, and we will issue a 50% refund. If you wish to make up the session, you will need to rebook at full price.

• Less than 4 hours notice/no-show: No cancellation or rescheduling permitted. No refund will be issued.

• Exceptions: We understand that emergencies occur from time to time. Please contact us if you believe an exception should be made.

• Tutor Cancellations: If we ever need to reschedule your appointment, we’ll notify you as soon as possible and offer the next available slot.

Private Group Sessions 

• All charges will be billed to the card used to book the session.

• The person who books is responsible for the full payment, regardless of how many students attend or how costs are split among the group.

Academic Results 

• While we strive to help students improve, we cannot guarantee specific grades, test scores, or academic outcomes. Student success depends on many factors including effort, attendance, and individual circumstances.

Liability 

• We provide educational support services only. We are not responsible for academic decisions, school policies, or outcomes beyond our tutoring sessions.

Conduct 

• We expect respectful behavior from all clients. We reserve the right to terminate services for inappropriate conduct without refund.

Changes to Terms 

• We may update these terms at any time. Continued use of our services constitutes acceptance of changes.

By booking a session, you agree to these terms and conditions.